Ready to Board Your Dog or Cat? How to Choose the Right Boarding Facility
Leaving your pet while you travel is never an easy decision. Whether you’re boarding a dog, cat, or exotic pet, you want confidence that they will be safe, comfortable, and cared for like family.
Choosing the right boarding facility is about more than convenience—it’s about trust, communication, and the quality of daily care your pet will receive while you’re away.
What to Look for in a Pet Boarding Facility
Every pet is different, so the best boarding experience is one that is tailored to your pet’s needs, personality, and medical requirements.
Before booking, consider asking the following:
Medical Care & Special Needs
- Can the facility administer medications if needed? A wellness exam prior to boarding or travel can help ensure your pet is healthy enough for time away from home and identify any underlying concerns before they become an issue.
- How are medical conditions monitored during a stay?
- Where would your pet receive veterinary care in an emergency?
Senior & Special-Needs Pets
- Is there a quiet or low-stress area for senior dogs or senior cats? Senior pets often require additional monitoring and preventative care before extended time away from home, especially when routines or environments change.
- How are older pets monitored for comfort and mobility needs?
Exotic Pet Boarding
- Can temperature-sensitive pets (reptiles, birds, etc.) be properly accommodated?
- Do you need to provide your pet’s enclosure or habitat?
- Are staff trained in exotic pet care?
Housing & Safety Standards
- Are dogs and cats housed separately?
- Are Fear Free or cat-friendly practices followed?
- How are enclosures cleaned and sanitized?
- Are pets provided with clean bedding and fresh water at all times?
Health & Vaccination Requirements
Up-to-date vaccinations are essential for safe boarding environments and help protect pets from preventable infectious diseases. A reputable boarding facility should require up-to-date preventive care, such as:
- Rabies vaccination
- Core canine vaccines (DHPP/L, Bordetella, and Canine Influenza)
- Feline vaccines (Rabies, FVRCP, and FeLV, where appropriate)
- Parasite prevention or testing policies
Daily Care & Enrichment
Ensuring proper hydration, consistent feeding, and stress-free routines helps pets adjust more comfortably during time away from home.
- Are pets given exercise and enrichment activities?
- Can feeding routines (including raw or prescription diets) be followed?
- Are add-on services like grooming or training available?
- Will you receive updates or photos during your pet’s stay?
How to Choose the Right Facility
Once you’ve narrowed your options, schedule a tour. This is one of the most important steps in the decision-making process.
During your visit, pay attention to:
- Cleanliness and odor control
- Organization of kennels and play areas
- Noise levels and overall environment
- Staff interaction with animals
- Availability of fresh water and comfortable bedding
- Separate spaces for rest and exercise
A quality boarding facility should feel welcoming, transparent, and willing to answer every question without hesitation.

Final Steps Before Booking
If you are preparing for travel and are unsure whether your pet is a good candidate for boarding, our veterinary team can help guide you based on their health, age, and medical needs. Contact us today at (804) 331-8734 if you have questions or to set an exam appointment prior to your pet boarding. Once you feel confident in your choice of boarding kennels, most facilities will require:
- A completed reservation form
- A deposit (often around 50%) to secure your pet’s stay
- Updated veterinary records and vaccination history
- If your pet becomes ill while you are away or requires urgent care before travel, be sure your boarding facility has our information. Our veterinary team is available to help with veterinary emergencies and sudden illness concerns.
This process helps ensure all pets in the facility remain safe and healthy while staying.
At this point, you should feel comfortable knowing your pet will be cared for in a structured, supervised, and supportive environment while you are away.
Boarding Your Pet with Confidence
A well-run boarding facility should give you peace of mind—not uncertainty. When you choose the right environment, your pet can enjoy their own safe “vacation” while you enjoy yours.
If you have questions about your pet’s health before travel or need guidance on preparing for time away, you can contact us at (804) 331-8734 or email us at [email protected]. for personalized recommendations.